What This Policy Covers
This Policy explains the privacy practices of Asia Travels and its family of related companies including licensees (collectively, "Asia Travels") and applies to your use of Asia Travels’s products and services, including the websites, e-mail newsletters and mobile applications that link to this policy (collectively, the "Services"). For more information on our Services,
This Policy covers how Asia Travels treats the personal information we collect and receive related to your use of our Services and Mobile App.
When we refer to "personal information", what we mean is anything that relates to, identifies, describes, is capable of being associated with or could be reasonably linked, directly or indirectly to you, such as your name, address, email address, credit card information, precise location data, or phone number, and any other information that is not otherwise publicly available.
This Policy does not apply to the practices of people or companies that does not own, control, employ or manage, except where incorporated by reference within licensing arrangements with third parties.
Minors - You must be at least 18 years old to register or subscribe for Asia Travel’s Services because Asia Travels is available only to individuals who can form legally binding contracts under applicable law.
Information Collection and Use
Asia Travels collects personal information about you when you:
Visit and use our Services;
Register, subscribe for or sign-in/up to our Services;
Purchase products or services from or through Asia Travels;
Send or receive email communications to or from Asia Travels;
Use any Asia Travels software widgets;
Visit the websites of or make bookings through Asia Travels partners;
Voluntarily provide us personal information by phone, email, live chats, message boards, in letters, online forms and other correspondence;
Participate in a member review through our Services or participate in an online survey;
Are referred deals by a user of the site;
Enter promotions, contests or sweepstakes sponsored by or in connection with Asia Travels. For more information on promotions, contests, and sweepstakes, and
We may combine the information that we collect about you with information that we obtain from business partners or other sources.
When you subscribe to or use our Services, we collect the following categories and types of personal information from you:
Contact information such as full name, email address, alias, Instant Messaging address, online identifier, mailing address (including country of residence), telephone or mobile number, and username and password;
Billing information such as credit card information and billing address;
Demographic information such as birth year, age, race, ethnicity, gender, household information (marital status, presence of children), income, and occupation;
Information concerning your personal preferences, such as preferred travel methods, preferred airport, and other personal interests;
Information about your transactions with us and our business partners through your use of our Services, such as the travel, entertainment and other deals you access and book and with whom;
Your IP address and, when using our mobile application, data such as device type and OS version. Note, you are not anonymous to us when you sign-in to our Services. Asia Travels receives IP addresses from all users because this information is automatically reported by your browser each time you view a web page. Your IP address is also stored in our user registration databases when you register or subscribe with Asia Travels. For more information on IP Addresses,.
Calls to and from our customer service help desk may be recorded or monitored for the purpose of quality control and for staff training. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Policy; and
When you are using our mobile application, we collect geo-location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
We use your personal information to:
Provide you with the products or services you have requested from us or through our Services;
Customize the content and provide targeted advertising for our Services and to improve our Services;
Contact you with offers by Asia Travels and/or third parties that we think may be of interest to you; and
Conduct customer research or satisfaction surveys and provide anonymous and/or aggregated reporting for internal and external clients.
By signing up for our mobile services, downloading our mobile application or providing your phone number, you consent to receiving push notifications, advertising messages and text messages from Asia Travels relating to our products and services. To opt-out of receiving push notifications, you can disable push notifications on your mobile device system settings.
When using our mobile website or application, if you tell Asia Travels where you are located (e.g., by allowing your mobile device to send Asia Travels your precise location), Asia Travels may use that information to provide you with location-based information, tailored offers and advertising. Precise location information is not shared with any third parties who are not providing services to us. If you wish to deactivate this feature, you can disable location services on your mobile device.
Asia Travels may collect third party information in connection with our gift giving service. We will collect the relevant contact information of the gift recipient which may include name, address, and email address. We will use this third party information only for this service and not to market directly to the recipient unless the recipient is currently registered with Asia Travels independently. To provide this service, we obtain address information of the gift recipient from third party sources, such as the US Postal Service, to verify the address so we can properly ship your gift order and to prevent fraud.
Furthermore, when you use our Services, we receive and record information from your computer and browser, including your IP address, Asia Travels cookie information, the type of software and hardware you are using and the web page(s) you visit.
The Asia Travels Android App allows Chinese payments to be made using the payment provider Alipay. Alipay accesses your device's mobile number during Alipay payments to verify your identity. Your number is not stored or accessed by Asia Travels.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice.
Please note that certain data with special protections (specifically demographic data regarding your age, race, ethnicity, marital status, etc.) will be used by Asia Travels in compliance with applicable law, in the aggregate and for internal research purposes only. Such data will not be shared by Asia Travels with third parties.
Sharing and Disclosing Personal Information
Asia Travels does not rent or sell personal information about you to third parties, however, we reserve the right to share the personal information we collect about you through our Services with third parties when we have your permission or under the following circumstances.
We typically share the personal information we collect with the following types of third parties and under the following circumstances:
If you are making a purchase on the Site, we often work with trusted business partners to securely collect your credit card, billing address and other verifying information. Our partners are required to follow generally accepted industry standards to protect the personal information they receive and/or process on our behalf. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure and thus we cannot guarantee its absolute security. We assume no liability for disclosure of personal information due to, among other things, errors in transmission or unauthorized third parties;
We may provide data to trusted and verified partners who work on our behalf to communicate with you about offers from Asia Travels and our marketing partners, or to provide you with our location based services. Note, these companies do not have any right to use or share your personal data for any other purposes, however they may use aggregate data for statistical purposes;
We may also provide data to our third party analytics partners, such as Google Analytics, for the purposes of tracking usage information. We will share your personal information only as necessary for the third party to provide that service. To opt-out of Google Analytics use of your information, please visit: tools.google.com/dlpage/gaoptout;
We may contract with third parties, such as Criteo, Huge Data, Survey Monkey, and Flashtalking, to analyze our customer data and/or handle web chat, email, customer services ad retargeting, survey administration, and other services. These third parties may monitor or record telephone calls in order to evaluate and improve the overall customer experience. The companies we employ to help us with these tasks may have access to personal data to perform their functions, but are not permitted to use it for other purposes;
We may invite you to write a member review on your personal experience and display the information that you provide us. When submitting a review you should not provide any personal information that you do not wish to make publicly available. If you wish to update or delete your testimonial, you can contact us via the feedback form at the end of this policy. You may also wish to leave a comment on one of our posts by means of a third party, such as Facebook, Instagram or LinkedIn. Please be aware that you may be sharing information with these other networks.
We may also invite you to complete a survey for market research purposes. When submitting survey results you should note if you wish for your responses to remain anonymous. If you do not have the option to submit anonymously and wish to remain anonymous, or if you do not feel comfortable answering any of the questions, please do not submit your responses. Additionally, each survey may contain its own policies, terms and conditions. Please read these carefully before submitting to ensure you understand what you may be consenting to regarding the use of your personal information. We will typically use the information you submit in the aggregate and may share anonymous data from the survey responses with third parties to assist us in improving our Services. If you have any questions regarding a survey that you have completed, you can contact us via the feedback form at the end of this policy.
We may also disclose your personal information to:
Provide personal information, when required by law, in connection with security-related or law enforcement investigations;
Comply with legal requirements, orders, or proceedings;
Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Asia Travels's Terms & Conditions, or as otherwise required by law; and
Perform credit checks, report or collect debts owed, or to protect the rights or property of Asia Travels, our employees, our members, and our Services.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you in order to improve the services we offer you, improve our marketing efforts, perform analytics, or improve site functionality.
A web beacon is activated as part of a web page or email and allows us to count visitors to our websites and to recognize users by accessing Asia Travels cookies which help us personalize your experience when you use our Services.
Asia Travels also uses web beacons to conduct research on behalf of our partners and for auditing purposes. No personally identifiable information about you is shared with partners from this research. For more information about our use of web beacons,
Local Storage - HTML5/Flash Cookies
On Asia Travels we use Local Storage Objects (LSOs) such as HTML5 storage to store content information and preferences. We use Flash cookies on Asia Travels for the same purpose. Various browsers may offer their own management tools for removing HTML5 LSOs.
Your Account Information and Preferences
Asia Travels respects your right to control how your personal information is used. Asia Travels may give you the opportunity to request communications from vendors, partners, advertisers, and other service providers. For more information about these opportunities, to edit your personal information, to unsubscribe from receiving Asia Travels Services you previously requested, or to update your account, please manage your subscriptions here or by logging into the "My Account" section on the website. Users may also follow unsubscribe instructions included in each promotional email. If you have any issue accessing your profile page or account, or would like to deactivate your account, please see our customer support page here or email us at firstname.lastname@example.org. We will respond to your requests within ten business days.
We reserve the right to send you certain communications relating to the Asia Travel Services or your account, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them.
Information about how to opt out of receiving communications to which you are currently subscribed is included in the email communications we send to you.
If you request termination of your Asia Travels account, it is our practice to deactivate your account and block further email deliveries to you in approximately ten business days. This delay is necessary to discourage users from engaging in fraudulent activity.
We will retain your information for as long as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Confidentiality and Security of Your Personal Information
Asia Travels takes reasonable security measures to protect your user information under our company's control against loss, misuse, or alteration. When you enter a credit card number on our website, we encrypt the transmission of that information using secure socket layer technology (SSL). For more information on Security at Asia Travels,
Asia Travels reserves the right to enhance information about you with appropriate and legal data that may be obtained to serve you better and present you with more relevant information, for example by using Geo-IP maps. In addition, Asia Travels reserves the right to take proactive steps to unsubscribe users for a variety of reasons at Asia Travels's discretion, for example if an email address stops accepting email.
Data Transfer and Storage
Please note that the information Asia Travels collects about you may be stored on servers outside your home country - currently on servers in the United States. If you are visiting our websites from a country other than the United States or your home country, please note that the United States or other countries where we may be hosting servers may not have the same data protection laws as your country or jurisdiction. By providing your personal information to Asia Travels, you are consenting to: (i) the use of your personal information for the uses described in this policy; and (ii) the transfer of your personal information to a country outside your home country - currently the United States.
Social Media Widgets
Single Sign On
You can log in to our site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form. Services like these also give you the option to post information about your activities on our Service to your social media profile page to share with others within your network.
Asia Travels may update this Policy from time to time. We will post any update(s) to this Policy on our websites. All update(s) will be effective immediately on posting.
Questions/Your Privacy Rights
Sector, 11-A, North Karachi